We offer several Knowledge Base software solutions to meet your unique needs and
budget requirements. Please review the list of features below to help
you decide which Knowledge Base software solution is best for you. Please do
not hesitate to call or email
us if you have any questions.
| Features |
KB-Gold |
KB-Platinum |
KB-Enterprise |
| Completely Web Based |
 |
|
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| Category Based Structure |
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| Basic Search |
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|
|
| Printer Friendly View of
Articles/Sub-Articles |
|
|
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| Ability to Create FAQ Sections |
|
|
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| Ability for Visitors to Submit
Unanswered Questions |
|
|
|
| Drill Down Left Navigation |
|
|
|
| Short & Long Content Titles |
|
|
|
| Robust, Easy to Use WYSIWYG HTML Editor |
|
|
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| Ability to Copy/Paste
Documents & HTML |
|
|
|
| Ability to Insert/Display Images with Content |
|
|
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| Customizable Design/Look |
|
|
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| Printer Friendly View of Complete Sections |
|
|
|
| Ability to Change Publishing Status
(Public/Hidden) |
|
|
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| Ability to Easily Re-Arrange Topics/Articles |
|
|
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| Advanced Boolean Search |
|
|
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| Search Result Relevancy |
|
|
|
| File Attachments (Word,
Excel, PowerPoint, PDF, etc.) |
|
|
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| Image Upload (jpg, gif & png) |
|
|
|
| Ability for Visitors to
View Most Popular Topics/Articles |
|
|
|
| Ability to run on a Internet/Intranet Web
Server |
|
|
|
| Unlimited Category &
Sub-Category Depths |
|
|
|
| Ability for Visitors to Choose
Language |
|
|
|
| Ability to Email This Topic/Article |
|
|
|
| Multi-Lingual (Unicode) Support |
|
|
|
| Multi-User
Article/Document Management |
|
|
|
| MS SQL Server Support |
|
|
|
| Ability for Visitors to Rate Articles |
|
|
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| Ability for Visitors to View
Top Rated Articles |
|
|
|
| User Defined Article
Classifications |
|
|
|
| User Roles (Viewer,
Editor, Approver, Administrator) |
|
|
|
| Article Access Levels (Public,
Intranet, Department, Private) |
|
|
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| Document Routing/Approval |
|
|
|
| Automatic Document
Archiving & Version Control |
|
|
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| Advanced Reporting |
|
|
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| Full Search of
Attachments (MS Office and PDF files) |
|
|
|
| Article Review Date |
|
|
|
| User Roles
Management |
|
|
|
| Natural
Language & Thesaurus Engine |
|
|
|
| Intranet View Only
Module |
|
Option |
INCLUDED |
| LDAP (Active Directory) Authentication
Module |
|
Option |
INCLUDED |
| Oracle Database Support |
|
Option |
Option |
| Import/Conversion Module |
|
Option |
Option |
| |
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|
 |
Call or email
us if you have any questions. |
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